REFUND POLICY.
1. Subscription Payments & Refunds
LStudios Digital operates on a subscription-based model. By subscribing, you agree to pay the monthly fee for your selected plan.
Subscription fees are non-refundable once payment has been processed, except in cases outlined below.
2. Eligibility for Refunds
A full refund will be granted if you request cancellation within 7 days of your first payment.
No refunds will be issued after 7 days of subscription activation.
If LStudios Digital fails to deliver the agreed-upon website or services due to internal issues, a partial refund may be issued based on the work completed.
3. No Refunds for the Following Cases:
Change of mind after service activation.
Failure to provide required materials (e.g., business information, images, content).
Issues caused by third-party services (e.g., Stripe, Yoco, Shopify).
Termination due to violation of our Terms of Service.
4. Cancellations & Subscription Termination
You may cancel your subscription at any time, but refunds will not be issued for unused time within your billing cycle.
Once a subscription is canceled, services will remain active until the next billing date.
5. Chargebacks & Disputes
Initiating a chargeback without contacting us first may result in account suspension and legal action if the claim is found to be fraudulent.
If you believe you were wrongly charged, contact us at lstudiosdigitalcreation@gmail.com for resolution.
6. Contact Us
If you have any questions regarding our refund policy, please reach out to us at:
lstudiosdigitalcreation@gmail.com
+27 60 581 3385